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At Ortho-Byte.com we are committed to your complete satisfaction; you are our highest priority. In addition to offering our distinctive products, we strive to provide you with the best service in the industry by accommodating your specific needs and offering you distinctive solutions.
S h i p p i n g   I n f o

Ortho-Byte.com offers a choice of USPS or DHL for your shipping needs.
FREE SHIPPING for domestic USA orders over $75, and international orders over $1,000.00!

USA Shipping Rates:
  • USPS Priority Mail or DHL
         - order total under $74.99 - $8.95
         - order total over $75 - FREE

  • International Shipping Rates:
  • EMS or DHL Global
         - order total under $249 - $29.95
         - order total $250 to $749 - $49.95
         - order total $750 to $999 - $79.95
         - order total over $1,000 - FREE

    In addition to these options, please contact our office to arrange expedited shipping methods.

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    C o n t a c t   I n f o

    We would love to hear from you. You can contact us 24 hours a day 7 days a week with any questions, comments, or suggestions.
    Please email us at customerservice@Ortho-Byte.com or sales@Ortho-Byte.com

    TOLL FREE: 866-641-2128
    Phone: 302-798-1234
    Fax: 302-798-1542
    Mail: Ortho-Byte.com
    PO Box 9627
    Wilmington, DE 19809-9998
    USA

    We offer free Internet access to our clients in the US. No purchase is required, so contact us today and get online courtesy of Ortho-Byte.com!

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    R e t u r n s & E x c h a n g e s

    We strive to stand out from our competitors. All of our products are 100% guaranteed for your total satisfaction. If you are not happy with a product simply return it within 30 days and we will issue a credit or refund. A product may be exchanged after 30 days if still in its original package and in re-sellable condition. Sorry, we cannot accept returns on custom orders (e.g., welded band and tubes etc.). Products such as cameras offer their own manufacturer's warranty. Our pliers carry a life time warranty against manufacturing defects.

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    P r i v a c y & S e c u r i t y

    At Ortho-Byte we believe it is our responsibility to safeguard your privacy online. Any information given to us is used only to process your order, answer any questions, or improve your shopping experience. We will never give the information to a third party.

    Relax and enjoy your shopping experience. Ortho-Byte.com's use of Secure Socket Layer (SSL) Technology to encrypt all credit card and billing information ensures that no one outside of our professional billing department will have access to your credit card information. Your computer must be SSL-enabled to ensure secure transfer of your credit card information

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    L i a b i l i t y

    Ortho-Byte.com is not responsible and cannot be held liable for the outcome of use of its product line.

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    P a y m e n t   O p t i o n s

    We accept most major credit cards. If you prefer to pay by check or wire transfer, please contact us and we'll provide you with more detail.

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